THE HORIZONTAL MARKET

The human resources market is the one of the fastest growing markets in the self-service industry and is the only true horizontal application segmenting every vertical market. After all, all companies have employees, some more than others, but all of them have them one thing in common, they must mange their employees and the rising costs associated with each one employee and their benefits.

A natural path for human resource applications is toward personal, self-service management, whereby each employee is empowered to make and submit decisions about their healthcare coverage, 401(k) plan, or time and attendance schedule online via the company's intranet. This eliminates the inefficient and costly one-on-one interaction with HR/supervisory staff.

Most commercial HR software vendors have web-based applications that target this need. An intranet solution, however, is only useful to those staff that has access to the intranet. For example, many industrial and healthcare organizations have staff with no permanent work location and no access to the intranet, leaving them to perform HR functions with paper in long hand.

The obvious solution is to provide a self-service computer based kiosk in a convenient location, such as a cafeteria or break room that enables direct access to the HR applications on the intranet.

Would you like to speak to us about HR kiosks?